We’re currently seeing a surge in enquiries from patients who’ve been treated elsewhere, seeking help when things have ‘gone wrong’; such as ultrasound scanning, expert diagnosis of the issues and corrective treatment.
Some patients who contact us are simply dissatisfied with their results while others have more serious concerns such as lumps or swelling, severe and worrying bruising/discolouration, pain/loss of sensation and suspected infection. Some have lost faith in their previous practitioner and want to be seen elsewhere on a matter of principle. However, a worrying number are unable to seek redress with their previous treatment provider. We’ve heard of people having messages ignored and even finding their numbers blocked.
While we welcome new clients at all times, this can only be for fresh treatment. We are unable to help in terms of diagnosing or treating following prior treatment elsewhere. This is due to policy and insurance reasons, so while we sympathise enormously, the best advice is to seek redress with the original treatment provider in the first instance. Where there is a medical issue such as severe inflammation, suspected vascular occlusion, dropped brow or other; if you cannot reach the provider quickly then see urgent medical attention i.e. via A&E or GP, depending on the nature of the issue.
The rise in patients seeking corrective treatment is an unfortunate consequence of the unregulated market.
It is quite legal to offer dermal filler and even Botox injections without having any formal qualification or training at all. BOTOX is a prescription-only medication, but some medics will provide prescriptions for others to inject.
This explains the proliferation of ‘cheap lip fillers’ and the like advertised on Instagram, Facebook and even roadside posters.
It’s important also to note that it is very easy to import discount fillers from overseas. These can be cheaper but may well not meet the UK standards. There have been many cases of problems resulting from use of inappropriate injectable substances in cosmetic treatments.
We remain hopeful that the government will put in place some kind of regulation for aesthetic treatments in order to protect patients. It is over 10 years since the Review of the Regulation of Cosmetic Interventions (aka ‘The Keogh report’) flagged up the dangers, but things are moving slowly. In 2023, the government launched a public consultation and is currently analysing the results. It seems likely that at some point, a licensing scheme or similar type of control may be put in place. However, that is not in the short term.
Until then, the most important advice for prospective patients is to be mindful of the issues and not trust anyone without checking their credentials.
For guidance on choosing a suitably qualified practitioner who can handle any issues that may arise, we recommend our Guide to Choosing your Treatment Provider.
Mulberry House Clinic
Established 2003
Mulberry House Clinic has an excellent reputation in the Northampton area as an independent, doctor-led practice with over 18 years experience. Dr John Tanqueray is a former GP who can assess and diagnose skin conditions from a medical perspective before suggesting the most appropriate treatments.
A private consultation is the starting point for all patients in order to facilitate a full discussion about the desired results as well as detailed facial and skin assessment. Find out more about first consultation.
For further information or to arrange a confidential consultation, please complete our contact form, call 01604 702630 or email: info@mulberryhouseclinic.co.uk.
