32 The Green, Firs Court
Hardingstone, Northampton, NN4 6TB

01604 702 630

Privacy & Cookies Policy

Your Records

All your medical details are completely confidential. We take your privacy extremely seriously and will not share your personal details with anyone.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information, which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to:

Mulberry House Clinic,
32 The Green,
Firs Court,

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

If you wish to request removal of your records from our system, please contact us at the above address.

Internet Privacy Policy

This online privacy policy sets out how Mulberry House Clinic & Laser Centre (“we”, “our” or “us”) uses and protects any information that you provide when you use this website. Mulberry House is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 7/11/17.

What we Collect:

Through website enquiry forms, we may collect the following information:

  • name
  • email address
  • phone number
  • other specific messages submitted by you via our contact forms

What we do with the information we gather

We gather this information for the following reasons:

  • To enable us to get in touch with you
  • To understand your needs and provide you with a better service
  • Internal record keeping
  • We may use the information to improve our products and services

Newsletters/Email Marketing/Market Research

Our website contact forms include an option to subscribe to newsletters. Whenever you are asked to fill in a form on the website, look for a box that you can tick to indicate if you are happy for your information to be used for direct marketing purposes (information about products/services at Mulberry House Clinic & Laser Centre). You will then receive a confirmation email, which you must verify to be added to our marketing list.

If you have subscribed:

  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email or phone

To subscribe, please find the form here:


If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time.  To unsubscribe from this list, please choose one of the following options:

Internet Cookies

www.mulberryhouseclinic.co.uk (the “Site”) uses cookies and similar technical tools to collect information about your access to the Site and the services we provide.

A cookie is a small file which asks permission to be placed on your computer’s hard drive that contains a unique label or cookie ID number. The cookie helps analyse web traffic or lets you know when you visit a particular site and can allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

We use cookies to:

  • Gather information about the pages on the Site that you visit
  • Remember that you have used the Site before; this means we can identify the number of unique visitors we receive to different parts of the Site. This allows us to make sure we have enough capacity for the number of users that we get and make sure that the Site runs fast enough
  • Collect statistical information about how you use the Site so that we can improve the Site in the future
  • View information about the county and city you are in, together with the name of your internet service provider (this information is only collected by reference to the IP address that you are using)

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you would like to disable and or prevent any cookies from this Site from being saved in your browser, then please follow the links below or consult with your internet browser provider. This may prevent you from taking full advantage of the website.

Useful cookie management resources:

If you continue using this Site we will assume that you are happy to receive all cookies and similar technical tools from this Site and reserve the right to amend, remove or add new cookies and similar technical tools at any time.

Google Analytics

We use Google Analytics cookies for monitoring website traffic. This allows us to optimise our website for search engines and evaluate how easy our site is to find on the web. All Google Analytics information is recorded anonymously and does not provide or share any user-identifiable information. For further information, please see the Google Privacy Policy.

If you don’t want your information collected in this way, you can use Google’s Browser add-on to opt out of Google Analytics.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.