Northamptonshire-based Mulberry House Clinic is deservedly proud of the results of their recent patient satisfaction survey, so much so that a comprehensive pack of charts has been published on the internet for the benefit of anybody researching cosmetic treatments.
Many businesses say that they are committed to patient well being, providing the best advice and excellent results.
However, few actually go so far as to check that their clients agree.
Mulberry House Clinic has invited all of its patients to participate in a one-off confidential survey and the results speak for themselves.
- 98% rated the Company 8 or more out of 10
- 61% gave it the full 10 out of 10
- 98% would happily recommend Mulberry House Clinic to friends or family
Also under review were call handling, availability of appointments, location and of course the all important results of treatment.
Now the non-surgical skin treatments company has compiled an extensive document, illustrating the patient feedback for the benefit of anybody looking into having a cosmetic or medical skin treatment themselves.
The results are published on the Company’s website and are freely available to download.
Dr John Tanqueray MB BCh MRCGP DCH DRCOG DipOccMed BCAM welcomes the
findings of the survey, commenting:
“Many companies say they aspire to providing great customer care, yet few are able to prove their delivery with quantifiable research. We’re delighted that our patients have chosen to rate us so highly and also appreciate that so many have taken the time to complete the survey.”
“Mulberry House Clinic was started in 2003 and over the last 11 years, we have always held close to our simple philosophy; which is to make patients’ ongoing well-being our priority, with a promise and commitment to ensure the highest standards of service and clinical care throughout.”
“As well as our commercial success and patient loyalty, these survey results clearly show that our dedication is valued by our patients. Yet while we welcome the positive feedback from our patients, we won’t rest on our laurels; as it is by constant development and delivery of new treatments as well as excellent customer service that we will remain at the leading edge of non-surgical skin treatment in the UK.”
Northamptonshire Skin Treatment Doctor
Mulberry House Clinic was founded in 2003 and remains an independently owned and operated clinic, managed by practising GP Dr John Tanqueray, who personally carries out all cosmetic injections to the highest standards.
Unlike many competitors, Mulberry House Clinic offer a free consultation with their doctor practitioner. There is no pressure to have a treatment, so for a professional opinion on your skin and discussion about what treatments could help, why not contact the team.