32 The Green, Firs Court
Hardingstone, Northampton, NN4 6TB

01604 702 630

Patient Satisfaction Survey Report Published

SURVEY RESULTSMulberry House Clinic & Laser Centre has published the first report from its 2017 Patient Satisfaction Survey. 

The report shares the feedback of 233 participants, grading the company on a wide variety of factors including customer service elements as well as the actual treatment.

The report also shows how Mulberry House Clinic & Laser Centre compares to a benchmark group of over 7,000 clinics worldwide. This gives a very complementary picture, as Mulberry House Clinic compares extremely well to other providers.

Mulberry House Clinic Global Benchmark
Rated how well the provider listened as very good 95% 71%
Rated explanations of treatment as very good 94% 70%
Rated how well the provider answered your questions as very good 91% 57%
Rated the amount of time the provider spent with you as very good 86% 69%
Rated overall experience as very good 87% 68%
Would strongly recommend the clinic 91% 64%
Patient Survey Download

Patient Quotes:

As well as useful statistics, the report also includes some of the comments and feedback which patients have given:

“Amazing friendly professional service – don’t change a thing!!!”
 “Very pleased with all treatments I have had at Mulberry House. Always feel very confident with the doctors’ work and the whole experience is a pleasure.”

For more patient quotes and information about our Patient Satisfaction Survey see:

Patient Survey 2017 Information

Mulberry House Clinic & Laser Centre

Established 2003

Mulberry House Clinic & Laser Centre has an excellent reputation in the Northampton area as an independent, doctor-led practice with over 10 years experience. Cosmetic skin treatments are carried out by Dr John Tanqueray, who also works with Allergan to train other professionals in his skills and techniques.

For further information or to arrange a confidential consultation, please complete our contact form, call 01604 702630 or email: info@mulberryhouseclinic.co.uk.

Article Name
Patient Satisfaction Survey Report Published
Mulberry House Clinic & Laser Centre publish report from 2017 Patient Satisfaction Survey. See how we compare to other clinics and read what our patients say.
Publisher Name
Mulberry House Clinic & Laser Centre