Our 2015 Patient Survey Results Report has been a real insight for Mulberry House Clinic. We have appreciated so many patients sharing their ratings on their experience at our clinic. We’ve been pleased with the feedback.
- 100% rated their overall experience with the clinic good or very good
- 91.6% rated their treatment as good or very good
Procedure Rating Comments
As well as providing great statistics, the survey also invited more detailed comment and feedback. We have already published the first 30 comments and are now able to share the second set. These are reproduced with no alteration apart from the odd typo, so you can see exactly what our patients have shared with us about their experience.
- Every aspect of the treatment met my expectations
- Happy with results
- Laser treatment for facial redness which completely disappears following a single treatment. I had received similar treatments from another clinic previously and the results after 6 appointments were not as good.
- When my appointment came through via text it was for 15 minutes later than I had booked, so I had to ring in and the receptionist rearranged it to my original request. I feel my botox treatment hasn’t lasted as well this time compared to previous treatments.
- Botox treatment …. John listened to, advised and was attentive to my requirements.
- I’ve always had the best possible results for botox with Dr Tanqueray and would like to make an appointment to come back and see him next week, nowhere else i have been measures up to Dr Tanqueray!
- I’ve always been very pleased with the results from treatments undertaken by both John and Liz
- Excellent had Botox and fillers
- Very pleased as always with the results
- Very effective, ongoing, John is most understanding and comprehensive about any of the treatments I have. Totally professional and would recommend to a friend. Excellent
- I’m young again
- Had face peel it is coming along nicely skin is getting ,very clear can now start to see results
- I was listened to, given excellent advice on options and then made final decision. I will continue to return and recommend to friends
- It was reasonable value for money ,when I have more funds available il have more treatments so it would be more beneficial
- Broken veins
- I have always been very pleased with my results. When I have Botox it always looks very natural and I still have movement.
- Very pleased with the treatment and will return
- Listened to exactly what I wanted and looked amazing
- Botox reduced my frown line & the fillers provided fullness to my face & latest for longer than expected – thank you. The laser hair removal was disappointing as I had a 6 treatments in 3 areas & still have approx 70% hair growth left.
- I have had this procedure before, so it was really very straightforward. I cannot comment on new procedures
- It is a procedure that takes time for benefits to show and so early days to fully rate the outcome, but the experience itself was good.
- age spots did return after some time but I appreciate that was likely
- 1 side looked only very slightly uneven
- I had Juvederm injections in both cheeks but one cheek seems to be a little flatter than the other.
- I have been a patient at Mulberry House for many years as I trust their expertise. They are always friendly and very professional. I would however like longer time for each procedure, as it seems he is so busy now
- Very happy with outcome but still some noticeable lines at very top of forehead although lines on most of forehead are diminished/significantly improved. Will definitely return for further treatment.
- The procedure was very good and I could definitely see a difference as a result of the treatment
- Hi John and Liz, although I’m happy with the results of the treatment, i feel there’s room for improvement, and so intend on coming back probably in the winter if not sooner. I’d like to take this opportunity to thank you both for you’re time and help, in choosing the most appropriate treatment, and wish you all the best. Kind Regards, Wayne.
- Had some brown sun spots lasered but not all were successful
Enquiries & Consultations
For further information about Mulberry House Clinic & Laser Centre, media enquiries or to to book a consultation or appointment for treatment or for any other enquiries, please call us on 01604 702 630 or email firstname.lastname@example.org